Refund policy
Effective Date: November 2025
We want you to love your Sole Sisters Grip socks! If for any reason you’re not satisfied, here’s how returns work:
Returns
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Items may be returned within 14 days of delivery.
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To be eligible, items must be unworn, unused, and in original packaging.
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Customer is responsible for return shipping costs unless the product was defective or incorrect.
Exchanges
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We currently do not offer direct exchanges. Please return your item and place a new order.
Refunds
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Once we receive your return, we’ll inspect it and notify you of approval or rejection.
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Approved refunds will be issued to your original payment method within 5–7 business days.
To start a return, contact us at:
📧 solesistersgrip@gmail.com