Refund policy

Effective Date: November 2025

We want you to love your Sole Sisters Grip socks! If for any reason you’re not satisfied, here’s how returns work:

Returns

  • Items may be returned within 14 days of delivery.

  • To be eligible, items must be unworn, unused, and in original packaging.

  • Customer is responsible for return shipping costs unless the product was defective or incorrect.

Exchanges

  • We currently do not offer direct exchanges. Please return your item and place a new order.

Refunds

  • Once we receive your return, we’ll inspect it and notify you of approval or rejection.

  • Approved refunds will be issued to your original payment method within 5–7 business days.

To start a return, contact us at:
📧 solesistersgrip@gmail.com