Terms of service

Sole Sisters Grip – Terms & Conditions

Effective Date: November 2025

Welcome to Sole Sisters Grip! By accessing or purchasing from our website, you agree to the following terms and conditions. Please read them carefully.

1. General Information

  • Sole Sisters Grip is an online store specializing in Pilates, Yoga, Barre, and Lagree grip socks.

  • By using our website, you agree to be bound by these Terms & Conditions and our Privacy Policy.

  • We reserve the right to update, change, or replace any part of these Terms at any time. Updates will be posted on this page.

2. Products & Orders

  • We make every effort to display product colors and details as accurately as possible. However, variations may occur.

  • All orders are subject to availability. If a product is out of stock after you’ve placed an order, we will notify you and issue a refund.

  • Prices are listed in USD and may change without prior notice.

3. Payment

  • We accept payments via Shopify Payments (credit/debit card, Apple Pay, Google Pay) and PayPal.

  • You agree to provide current, complete, and accurate purchase information.

  • Orders will not be shipped until payment is confirmed.

4. Shipping & Delivery

  • Orders are typically processed within 2–5 business days.

  • Delivery times vary depending on your location and chosen shipping method.

  • Once shipped, we are not responsible for delays caused by the carrier, incorrect addresses, or customs.

5. Returns & Exchanges

  • We accept returns within 14 days of delivery for unworn, unused items in original packaging.

  • Customers are responsible for return shipping costs unless the item is defective.

  • To start a return, please contact us at solesistersgrip@gmail.com.

6. Intellectual Property

  • All content on this site (text, images, logos, designs) is the property of Sole Sisters Grip.

  • You may not reproduce, distribute, or exploit any content without written permission.

7. Limitation of Liability

  • We are not liable for any damages arising from the use or misuse of our products.

  • Pilates socks should be used responsibly and as intended.

8. Contact Us

If you have any questions about these Terms & Conditions, please contact us at:
📧 solesistersgrip@gmail.com